Privacy Policy

1. Introduction

FriendlyCommunitySpace ("we," "us," or "our") is devoted to upholding your privacy. This document outlines our practices relating to the gathering, utilization, revelation, and protection of your information when you access our website friendlycommunityspace.sbs or engage in our yacht charter offerings.

By availing of our services, you are agreeing to the procedures detailed in this document. This policy adheres to relevant privacy laws including the Personal Information Protection and Electronic Documents Act (PIPEDA) and further Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

You provide us with personal data willingly when you:

• Arrange for a yacht charter
• Reach out to us through our site or by telephone
• Join our mailing list
• Complete questionnaires on our platform
• Take part in polls or special events

Such information may encompass:

• Your name and methods of contact (like email, phone, or postal address)
• Financial details (handled securely by third-party services)
• Your preferences and specifications regarding the charter
• Details of an emergency contact
• Information about dietary needs or health concerns (if given)

2.2 Information Acquired Automatically

Our website automatically gathers certain details about your device and how you interact with it:

• Your IP address and geographical data
• Type and version of web browser
• Pages you visited and duration of your visit on our site
• Sites you were referred from
• Specifications of your device (such as type, screen dimensions, and so on)

2.3 Use of Cookies and Other Tracking Tools

Our website employs cookies and similar technologies to improve your user experience. These help us:

• Maintain your settings and preferences
• Analyze our site's usage and performance
• Deliver content tailored to your interests
• Enhance the caliber of our offerings

Your browser's configuration or our cookie consent feature can be used to manage your cookie preferences.

3. Usage of Your Personal Data

We utilize the data we gather for purposes such as:

• Provision of Services: To execute services related to yacht chartering, manage reservations, and communicate with you regarding your bookings
• Support for Customers: To answer your questions and provide support when required
• Handling Payments: For the facilitation of transactions and billing management
• Safety and Protections: To safeguard our services and prevent fraud
• Promotional Activities: To send you marketing materials and updates, upon your approval
• Enhancement of our Web Platform: To observe user interaction patterns and refine our website's functionality
• Adherence to Legal Obligations: To comply with prevailing legal requirements

4. Disclosure and Sharing of Information

We do not sell or lease your personal details to outside parties, nor do we exchange them. However, we might share your information under the ensuing conditions:

4.1 With Service Partner Entities

We could pass on details to reliable third-party entities that aid us with various tasks, such as payment processing, website infrastructure, email distribution, analytical assessments, and client support services.

4.2 In Accordance with Legal Stipulations

Information may be disclosed if legally mandated or as a response to legal processes, court directives, emergencies, or investigations into potential fraud or illicit activities.

4.3 During Business Realignments

In scenarios of a business merger, acquisition, or asset sale, your data might be transferred as part of the deal.

5. Security of Data

Appropriate security measures, such as encryption, secure servers, access management, periodic evaluations, and staff training are deployed to protect your personal data from unauthorized access or alternation, as well as unwarranted disclosure or obliteration.

However, please be aware that no internet transmission or electronic storage method is perfectly secure, so we cannot assure complete security of your data.

6. Data Storage Duration

We retain your personal details only to the extent necessary for fulfilling the collection's objectives or as demanded by law. Typical retention durations may vary:

• Records of Charter Bookings: for a span of 7 years (for taxation and legal reasons)
• Marketing Correspondence: until a request for unsubscribing or deletion is made
• Analytical Data for the Website: 26 months
• Support Interactions with Customers: 3 years following the most recent engagement

7. Rights and Choices of the User

Users have rights to access, adjust, erase (subject to legal constraints), portability, and objection to marketing practices, in addition to settings control for cookies. To employ these rights, connect with us through the provided contact details.

8. Third-Party Services

8.1 Usage of Google Analytics

We employ Google Analytics for a snapshot of how our website is used. Opt-outs are available through the Google Analytics Opt-out Browser Extension.

8.2 Connections to Social Media

Our web presence may interlink with social media platforms that maintain their respective privacy policies.

8.3 Payment Service Firms

Payments are managed by third-party providers that comply with the Payment Card Industry Data Security Standard (PCI DSS).

9. International Movement of Data

Your personal data may be transferred to, and processed in, nations other than Germany. We enforce protective measures consistent with relevant privacy laws.

10. Privacy of Children

Our services are not aimed at children younger than 13, and we do not intentionally accumulate their information. Should you suspect a child has provided us with their data, please notify us immediately.

11. Amendments to This Privacy Statement

We can revise this Privacy Statement to mirror adjustments in our procedures or legal obligations. We'll inform you by uploading the revised stipulations, emailing registered clients, or publicizing the notice on our platform. Continued interaction following the adjustment date means concurrence with the new terms.

12. Contact Information

For inquiries about this Privacy Policy or our information handling practices, please reach out:

13. Adherence to Google's Ads User Approval Policies

We abide by the consent policies for Google Ads users. Cookie or tracking preferences can be modified at any time through our cookie settings.